Platinum Smart-Heat Electric Marine

Our high-quality outdoor heaters and accessories have been developed & engineered specifically for marine applications and coastal environments and are the only outdoor heaters on the market that are fully Lloyd’s register certified. Made of high-quality, AISI316 stainless-steel, Bromic Platinum Smart-Heat™ Electric Marine heaters were specifically engineered to provide superior resistance to the corrosive elements of coastal and marine environments. With their slim, aesthetic design and wind-resistant, radiant heat output, the Platinum Smart-Heat™ Electric Marine heaters are the ideal solution to enrich the comfort experience of owners of coastal residences and superyachts & guests on cruise ships.

The Platinum Smart-Heat™ Electric Marine is available in a white or black finish and can be recessed directly into the ceiling, wall-mounted or suspended from the ceiling to ensure they blend seamlessly into their surroundings. Featuring the most advanced heating technology on the inside and a premium, translucent ceramic glass screen on the outside, the Platinum Smart-Heat™ Electric Marine heaters spreads radiant heat evenly across a large area while minimizing unwanted light emissions.

Shipment Processing Time:

We aim to process and ship all orders as fast as possible, usually within 1-2 business days. However, processing times may vary depending on the order volume and availability of products.

Shipping Rates & Delivery Estimates:

Shipping rates may vary depending on the shipping destination, product weight, and dimensions. Shipping rates are calculated during the checkout process.

Delivery estimates may vary depending on the shipping destination, shipping method, and product availability. Delivery estimates are provided during the checkout process.

Shipment Confirmation & Order Tracking:

Once the order is shipped, you will receive a shipment confirmation email with the tracking details. You can use these details to track your order on the respective carrier's website or on our Track My Order Tab on the Homepage.

Customs, Duties, and Taxes:

Customs, duties, and taxes may vary depending on the shipping destination and are the customer's responsibility.

Damages:

In an unlikely event, your product is damaged. Inspect, Note on delivery receipt and take photos. Report within ONE business day to support@kozykornerfirepits.com

Returns:

Within seven days of delivery, unused items can be returned. The cost associated with restocking fee and shipping is subtracted from the total refund amount. Products labeled as “non-returnable” in its description, products that have been assembled/used/installed, and discounted bundled kits (entire kit is eligible for return) are not entitled to return.

To request a return within 7 days post-delivery, contact us via email support@kozykornerfirepits.com

Cancellation Policy:

Cancellations are only approved if requested within 24 hours after order placement. Late cancellation requests (after 24 hours) are subjected to a $25 fee or 3% administration fee.

Exchanges:

Most of our products can be exchanged, subject to restocking/return expenses that might incur. Custom-made items cannot be exchanged once their manufacturing has begun.

Warranty Process:

In case of a defective item, our technical team will assist in the warranty process of the manufacturer.

Freight/Signature Required Deliveries:

Cancellations are not accepted for orders with assigned tracking or shipped already. No cancellations are to be accepted upon any backorder item.